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Field Security Associate (FSA)-SOC Supervisor/Administration


  • Organization: UNDP - United Nations Development Programme
  • Location: Accra
  • Grade: Administrative support - Administrative Services and Support - Generally no need for Higher Education
  • Occupational Groups:
    • Operations and Administrations
    • Administrative support
    • Security and Safety
    • Managerial positions
  • Closing Date: 2023-12-07

Diversity, Equity and Inclusion are core principles at UNDP:  we value diversity as an expression of the multiplicity of nations and cultures where we operate, we foster inclusion as a way of ensuring all personnel are empowered to contribute to our mission, and we ensure equity and fairness in all our actions. Taking a ‘leave no one behind’ approach to our diversity efforts means increasing representation of underserved populations. People who identify as belonging to marginalized or excluded populations are strongly encouraged to apply. Learn more about working at UNDP including our values and inspiring stories.

UNDP does not tolerate sexual exploitation and abuse, any kind of harassment, including sexual harassment, and discrimination. All selected candidates will, therefore, undergo rigorous reference and background checks.

Job Purpose and Organizational Context
Under the UN Security Management System, there are six (6) security risk areas Accra/South, Takoradi/West, Tamale/North, Bolgatanga/Upper East, Wa/Upper West and Kumas/Ashanti security risk areas. A Field Security Associate is responsible for Kumasi/Ashanti security risk area, supervision of the Security Operations Centre, supervision of UN ID Production and Administration is required to assist the Security Advisor in the implementation of security operations and all matters relating to the management of safety and security for UN personnel in the region of assignment.

The position is locally administered by UNDP but is financed through the Local Cost Shared Security Budget (LCSSB).

The UN Security Management System (SMT) has approved the following security risk areas: Accra/South, Kumasi/Ashanti, Takoradi/West, Tamale/North, Bolgatanga/Upper East, and Wa/Upper West Security risk areas. 


Position Purpose

The Field Security Associate (FSA)-SOC Supervisor/Administration is expected to provide security support to Agencies, Funds and Programmes with the emergence of new security risk areas and duty stations.

Duties and Responsibilities

  1. Assists SA in collecting, updating, and communicating information regarding the security situation in the Area of Responsibility


  • Liaises and coordinates, as appropriate, with the host government security organizations and/or personnel, including national and local provincial authorities, military, and police officers, as well as non-governmental organizations in the area of operation.


  1. Assists in maintaining the Security Plan


  • Helps in the preparation and review of the UN Security Plan;
  • Supports actions during the implementation of the Security Plan, as required.



3.            Preparation of Security Reporting Documents

  • Assists in reporting security incidents affecting UN staff, offices and assets, and assists in the preparation of security reports, such as the Security Incident Report, the Security Assessments



4.            Assists the SA with the monitoring of the security measures implementation as       recommended in the Security Risks Management (SRM) process) for the AoR


  • Assists in reporting security incidents affecting UN staff, offices and assets;
  • Assists in monitoring the implementation of the Residential Security Measures, office safety and security preparedness;.


5.            Security Operation Centres Supervision

  • Supervise staff of Security Operation Centers
  • Schedule shifts and manage staffing to ensure 24/7 coverage;
  • Oversee all communication activities at the SOCs ensuring efficient operations.
  • Generate reports and documentation as required for regulatory compliance or 
  • administrative purposes 
  • Ensure that the SOCs comply with organizational requirements and policies
  • Implement quality assurance processes to monitor the accuracy and effectiveness of radio communications.
  • Review and evaluate the performance of SOC staff and provide feedback for improvement
  • Implement emergency response plans for the radio room in the event of technical failures, natural disasters, or other crises.

6.            ID Production Supervision

  • Supervision for UN ID production and keeping records of all IDs produced.
  • Ensure efficient production processes by developing production schedules and workflows to meet demand and deadlines. 
  • Implement and enforce quality control standards to ensure that identification cards meet specifications and security requirements.
  • Oversee the procurement and management of production materials, including ID card blanks, printing supplies, and security features.
  • Maintain an accurate inventory and reorder supplies as needed.
  • Ensure that production equipment, such as card printers, laminators, and data encoding machines, are properly maintained and serviced.
  • Schedule routine maintenance and repairs. 
  • Maintain strict security measures to protect sensitive data and prevent unauthorized access to ID production equipment and databases.


7.            Provision of Administrative Assistance

  • Maintains routine and confidential correspondence files/documents;
  • Maintaining Country Office staff lists and all LCSSB data
  • Supervision for the collection of data from primary or secondary data sources and maintain databases/data systems (25%).
  • Perform administrative duties using standard policies, procedures, and guidelines
  • Record and file all documents received, produced and processed at office as well as SOC and CCC
  • Coordinate meeting schedules, maintain office task plan and confirm weekly agendas in advance
  • Provides general administrative assistance to the SA
  • Maintains a database on contact details in relation to host country security authorities;


Achieve Results LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline
Think Innovation  LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements 
Learn Continuously LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedback
Adapt with Agility LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is flexible 
Act with Determination  LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident
Engage and Partner LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships
Enable Diversity and Inclusion  LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination 


Cross-Functional & Technical competencies (insert up to 7 competencies) 

Thematic Area Name Definition
Business management  


Risk management 

Ability to identify and organize action around mitigating and proactively managing risks
Business management 



Ability to communicate in a clear, concise and unambiguous manner both through written and verbal communication; to tailor messages and choose communication methods depending on the audience. Ability to manage communications internally and externally through media, social media and other appropriate channels. 
Business management 


Customer satisfaction/Client management  

Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions and deliver timely and quality results and/or solutions to fulfil and understand the real customer needs. Provide inputs to the development of customer service strategy. Look for ways to add value beyond client’s immediate requests. Ability to anticipate client’s upcoming needs and concerns. 
Security Services Security risk management Ability to assess threats and risks, identify and oversee implementation of mitigation measures, including ability to design and test security plans
Security Services

Security incident management & 


Ability to provide adequate response to security incidents/events
Security Services Security crisis management & response Knowledge of crisis management and response arrangements as well as the ability to prepare for, respond to, support/manage security crisis events
Security Services Physical/premises security design, implementation and management Ability to conduct accurate premises assessments on UN facilities to ensure appropriate mitigation measures are in place. Ability to design, support the implementation and test physical security systems for UNDP premises
Agenda 2030: People Gender Women, Peace, and Security
Please select a maximum of 3 Technical Competencies listed in red below- based on country-specific priorities
Engagement and Effectiveness Crisis management / Country Management Support Crisis deployment capacity
Engagement and Effectiveness Crisis management / Country Management Support Crisis coordination

Required Skills and Experience

High School Education is required. University Degree in security studies is desirable. 
  • A minimum of 5 years of successive experience in the security related field is required.
  • A minimum of 2 years’ experience in Administration and Finance Field
  • Good knowledge of UN Security Communication System (GSM, VHF, Sat phone, Eta) or Experience with Diplomatic security system or international NGOs security communication system.

Language requirements (Required / Desired)

  • Fluency in English, Fluency in Ghanaian language is required.


Other Skills

  • Good knowledge of Security Risk Management, Residential Security Measures, Security Plan, and Contingency Plan.
  • Good knowledge of Inspira, UMOJA, Ineed, Quantum 
  • Good knowledge of Ghana is desirable.
  • Possession of a valid driver’s license 
Please note that continuance of appointment beyond the initial 12 months is contingent upon the successful completion of a probationary period.



Under US immigration law, acceptance of a staff position with UNDP, an international organization, may have significant implications for US Permanent Residents. UNDP advises applicants for all professional level posts that they must relinquish their US Permanent Resident status and accept a G-4 visa, or have submitted a valid application for US citizenship prior to commencement of employment. 

UNDP is not in a position to provide advice or assistance on applying for US citizenship and therefore applicants are advised to seek the advice of competent immigration lawyers regarding any applications.

Applicant information about UNDP rosters

Note: UNDP reserves the right to select one or more candidates from this vacancy announcement.  We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.


UNDP has a zero-tolerance policy towards sexual exploitation and misconduct, sexual harassment, and abuse of authority. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles.  

UNDP is an equal opportunity and inclusive employer that does not discriminate based on race, sex, gender identity, religion, nationality, ethnic origin, sexual orientation, disability, pregnancy, age, language, social origin or other status.

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