ICT Associate
Port-au-Prince
- Organization: UNDP - United Nations Development Programme
- Location: Port-au-Prince
- Grade: Level not specified - Level not specified
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Occupational Groups:
- Administrative support
- Information Technology and Computer Science
- Closing Date: 2023-12-12
I. Background and Organizational Context
The United Nations Development Program (UNDP) has been working in Haiti since June 28, 1973. The UNDP is part of the United Nations system along with 17 other agencies also present in the country. Its presence is defined by a basic agreement with the Government of Haiti, which sets out the basic conditions under which the program will support the Government in the implementation of its development projects.
UNDP supports the Government of Haiti in its long-term approach to sustainable development by supporting capacity building of national institutions, the local private sector and communities in Haiti to better prepare the country's future and build a strong and resilient nation.
UNDP interventions are based on a Strategic Plan. The Strategic Plan is grounded in UNDP's ongoing commitment to eradicating poverty, support countries in their pathways towards the SDGs and working towards the Paris Agreement. It envisions bold goals, making a difference to millions of lives, including through tackling multidimensional poverty, energy access, elections participation and development financing. It explains how UNDP will develop our six signature solutions – powered by digitalization, innovation and development financing – for greater impact.
The ICT team plays a crucial role in the Country Office (CO) as reliance on digital technology continues to increase in all office operations, projects, and programme deliveries. The team drives UNDP’s digital transformation efforts in the CO to better enable, leverage and deploy technology solutions that help the CO implement new ways of doing business to work smarter and more efficiently, and ultimately to improve the way it provides value to UNDP partners, stakeholders, and beneficiaries.
II. Position Purpose
Under the guidance and direct supervision of the ICT Analyst, the ICT Associate provides ICT services, implements ICT management systems and strategies, and provides daily technical support to users of information management tools and technology infrastructure. The ICT Associate promotes a client -oriented approach.
The ICT Associate works in close collaboration with Programme, Operations and projects teams in the CO, UNDP HQ staff, Regional Information Officer (RIO), and the Regional Bureau Information Manager (RBIM) to resolve complex ICT- related issues.
UNDP adopts a portfolio approach to accommodate changing business needs and leverage linkages across interventions to achieve its strategic goals. Therefore, UNDP personnel are expected to work across units, functions, teams, and projects in multidisciplinary teams in order to enhance and enable horizontal collaboration.
III. Key Duties and Accountabilities
1.) Ensure implementation of ICT strategies and introduction/implementation of new technologies. | |
Example of Duties:
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system updating and improvement.
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2.) Ensure effective functioning of the CO hardware and software packages . | |
Example of Duties: |
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3.) Assist in providing automation and digitalization support for both CO Operations and Programmes . | |
Example of Duties: |
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4.) Ensure efficient network administration. | |
Example of Duties: |
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5.) Ensure facilitation of knowledge building and knowledge sharing in the CO. | |
Example of Duties: |
knowledge management and sharing, and information provision.
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The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization | |
Supervisory/Managerial Responsibilities: None |
IV. Requirements: | |
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Education | |
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Experience, Knowledge, and Skills |
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Language Requirements | |
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Expected Demonstration of Competencies | |
Core | |
Achieve Results |
LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadline |
Think Innovatively |
LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvements |
Learn Continuously |
LEVEL 1: Open minded and curious, shares knowledge, learns f rom mistakes, asks for feedback |
Adapt with Agility |
LEVEL 1: Adapts to change, constructively handles ambiguity/uncertainty, is f lexible |
Act with Determination |
LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confident |
Engage and Partner |
LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationships |
Enable Diversity and Inclusion | LEVEL 1: Appreciate/respect differences, aware of unconscious bias, confront discrimination |