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Coordinator, Communications


  • Organization: IFRC - International Federation of Red Cross and Red Crescent Societies
  • Location: Kyiv
  • Grade: Level not specified - Level not specified
  • Occupational Groups:
    • Communication and Public Information
    • Managerial positions
  • Closing Date: 2023-12-03

Organizational Context

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with a network of 192-member National Societies. The overall aim of the IFRC is “to inspire, encourage, facilitate, and promote at all times all forms of humanitarian activities by National Societies with a view to preventing and alleviating human suffering and thereby contributing to the maintenance and promotion of human dignity and peace in the world.” The IFRC works to meet the needs and improve the lives of vulnerable people before, during and after disasters, health emergencies and other crises. The IFRC is part of the International Red Cross and Red Crescent Movement (Movement), together with its member National Societies and the International Committee of the Red Cross (ICRC). The work of the IFRC is guided by the following fundamental principles: humanity, impartiality, neutrality, independence, voluntary service, unity, and universality. The IFRC is led by its Secretary General, and has its Headquarters in Geneva, Switzerland. The Headquarters are organized into three main Divisions: (i) National Society Development and Operations Coordination; (ii) Global Relations, Humanitarian Diplomacy and Digitalization; and (iii) Management Policy, Strategy and Corporate Services.

In February 2022, a new phase in the armed conflict in Ukraine started. The intensification and spread of hostilities have affected all of Ukraine, causing massive humanitarian needs across all sectors and destroying essential civilian infrastructure. Millions of people are displaced in Ukraine, more than 7 million people have fled to other countries. IFRC and DRC have launched a major Emergency Appeal for Ukraine and Impacted Countries that is coordinated on European regional level – with numerous country level operations ongoing. ICRC, IFRC, DRC and numerous Partner National Societies are integrating their capacities to provide coordinated crisis response in Ukraine and impacted countries. The operational structure will be fully integrated into existing structures at Country / Country Cluster and Regional Office level to ensure full synergies with the overall regional work.

The Danish Red Cross (DRC) Country Office in Ukraine has supported the Ukrainian Red Cross Society in country since 2014 and have significantly scaled up its support following the intensification of hostilities after the 24th of February 2022. DRC in Ukraine focuses its support to URCS within Disaster Management, Humanitarian Relief, Disaster Risk Reduction and Management, Health (including NCDs), Mental Health and Psychosocial Support, National Society Development (including branch development and volunteer management) and logistics.

The Partnership & Analysis Team within the Danish Red Cross Country Office is responsible for ensuring that DRC’s engagement in Ukraine is informed by sound analyses, evidence, and data. The team is responsible for leading on developing and maintaining strategic external partnerships, including with donors, and to lead on mobilizing financial and other resources for the DRC and URCS to deliver on humanitarian and development needs in Ukraine. In support of this, the team also leads on the DRC strategic and broad communication as well as external advocacy efforts to influence key stakeholders and the general public in Denmark. Finally, the team works to ensure that our activities are accountable to the communities and people that we serve, that we continuously learn and adapt and that we contribute to strengthening capacities of the Ukrainian Red Cross Society for improved use of data and stronger analyses.

Job Purpose

DRC Communication Coordinator will be the communication lead for the country office together with the Junior Partnership & Communication Delegate and the Head of Partnership & Analysis. The key purpose of the role is to support the partnership & communication work of the Danish Red Cross Country Office to ensure that DRC develop and maintain strong partnerships with donors and key stakeholders and that DRC effectively communicates and showcase the work of the Red Cross in Ukraine and contribute to keeping the humanitarian situation in Ukraine high on the media agenda.
The role will have a specific focus on ensuring that DRC is able to deliver on its project and donor commitments for communication and visibility in close cooperation with the Operations Team and the DRC Project Managers and relevant URCS technical staff.
The DRC Communication Coordinator will be responsible for participation in the RCRC Movement Technical Working Groups on communication and develop and maintain a close and productive relationship with the URCS Communications Department.
The Communication Coordinator will be expected to collect, curate and produce communication content and materials for dissemination on Danish Red Cross channels.


Job Duties and Responsibilities

Provide effective support to project teams in fulfilling their communication commitments (30%):
  • Support development of a structure for communication and engagement with different categories of donors, including an overall plan for donor communication;
  • Work with project teams to develop a comprehensive communications plan that outlines all communication commitments, including reporting requirements and stakeholder engagement;
  • Coordinate with other teams, such as Operations, to ensure that project communications are aligned with broader organizational objectives and messaging;
  • Provide support and assistance to project teams in creating and producing high-quality communication materials, such as reports, presentations, and other content.
Effectively showcase the activities and impact of the Danish Red Cross in Ukraine (40%):
  • Support development of compelling content, such as videos, photographs, and written stories, that showcase the impact of the Danish Red Cross in Ukraine primarily through engaging with URCS;
  • Create visually compelling content and graphic materials to effectively communicate the Danish Red Cross’ activities and impact;
  • Sharing the content on relevant platforms, such as social media, the Danish Red Cross website, and other relevant channels, to ensure maximum visibility and impact.
Support and collaborate with URCS Communication Department (30%):
  • Collaborate with URCS on common goals and initiatives to strengthen the relationship;
  • Provide direct support to URCS staff on mutual projects;
  • Communicate regularly with URCS to stay informed about any issues or concerns they may have;
  • Keep URCS informed on our plans and achievements;
  • Attend bi-weekly coordination meetings with Movement Partners.

Job Duties and Responsibilities (continued)

Duties applicable to all staff:
  1. Actively work towards the achievement of the DRC’s goals;
  2. Abide by and work in accordance with the Red Cross and Red Crescent principles;
  3. Perform any other work-related duties and responsibilities that may be assigned by the line manager.



  • Bachelor’s or master’s degree in social sciences, communication or media degrees, journalism, humanitarian or international relations or other relevant degrees;
  • Competed courses or trainings in Partnership, Resource Mobilization, Proposal Writing, Strategic Communication or similar would be an asset.


  • Minimum 1 years’ experience working in communication;
  • Experience working in humanitarian organizations, non-governmental organizations or similar with a focus on communications and or partnerships preferred;
  • Any experience in visual or graphic design, photography, video development, social media management and similar an asset.

Knowledge, Skills and Languages

  • Concrete communication skills (Canva, Figma, Adobe Suite, Photo/Video Editing)
    Sharing the RC/RC principles and values;
  • Strong communication and interpersonal skills;
  • Ability to work and thrive in a complex and fast-paced organizational context;
  • Valid driving license (Light vehicles) is an asset;
  • Fluently spoken and written English and Ukrainian;
  • Knowledge of Russian is optional.

Competencies, Values and Comments

Communication; Collaboration and Teamwork; Building Trust; Negotiations.

We do our best to provide you the most accurate info, but closing dates may be wrong on our site. Please check on the recruiting organization's page for the exact info. Candidates are responsible for complying with deadlines and are encouraged to submit applications well ahead.
Before applying, please make sure that you have read the requirements for the position and that you qualify.
Applications from non-qualifying applicants will most likely be discarded by the recruiting manager.